Shipping Policy


The time taken to ship a product ordered with the Firm will vary from product to product. For example, Contact lenses, which are readily available, will be shipped within 2-4 working days whereas certain special powers in contact lenses will take at least 5-10 days before the product is shipped. The Firm will state the delivery time for each product shipped against the product itself. If in the event of any unforeseen delays as mentioned by the manufacturer then the same will be intimated to You before the order is processed. In such a situation You may choose to accept or cancel the same. If you choose to accept it then the order placed cannot be cancelled and you will have to wait for the stipulated period in order to receive your shipment.

  • Title and risk of loss for all Product/s ordered by You shall pass on to You upon the Firm’s shipment to the destination.
  • The Firm will make the delivery on a ‘best effort’ basis after acceptance of Your order. Subject to events beyond the Firm’s control or as per the above-mentioned conditions, the Product/s will be shipped within 5 days of the acceptance of the order.
  • The Firm will communicate the dispatch details to You and will ship the Product/s to the mailing address provided by You while placing the order. If you do not receive the Product/s within a reasonable period of time, You should immediately notify the Firm.
  • You have an obligation to forthwith check the Product/s for accuracy upon receipt of the same. If you have received the product damaged or broken, then please inform us of the same immediately or within 24 hours of receipt.
  • Please refer to our Delivery and Cancellation section for more information on the return shipment and our return policies.

Please read the conditions and respected policies carefully in order to help us serve you best!